I had a wonderful opportunity to spend two weeks in Torres del Paine which is a national park located in southern Chile, South America. This area is known as Patagonia. I was with a group of 12 women from around the world along with two female guides from Chile. We hiked in the national park, rode bikes and kayaked around icebergs. It was an incredible experience and most of all taught me a few life lessons.
Isn’t that the way with people we serve? Give them space to decide what is important to them. Give them space to think. Give them space to breathe.
2. Be quiet. It is okay to not say anything. Be okay with the quiet, the pauses. Conversations do not need to be continuous and constant.
We often talk about the “power of the pause”. Often, patients and clients will fill in the quiet, the pauses. For this to happen, we need to be quiet. Reflect a comment, ask a question and pause. Give the patient time to think.
3. Be in the moment. When hiking, it is so critical that we focus on the here and now. When our mind wanders that is the time we miss a step, we get off balance and perhaps even fall. When your mind wanders, make sure you bring it back to the present.
To be truly aligned with the individuals we are coaching, we need to “be all in” with what they are saying and not saying. We want to listen fully and be totally present.
4, Have time each day to regroup. Either at the beginning or at the end of the day. In Patagonia on our tour, we all met at the end of the day to get prepared for the next day. We discussed the hike and trail we were planning to take, the time of departure and what was needed for the hike.
Take time to regroup: before the day begins, after each patient or at the end of the day. Many organizations find morning huddles beneficial so all are on board for the day.
Taking time away from our normal routine can provide clarity. After the time away, we return home to work with a renewed sense of focus, purpose and energy to make a difference in the lives of others. Along the way, we regain the joy of our work and are better able to lead others on their journey towards success.
If you know of others, perhaps your leadership team or a friend, who would be interested in learning more or receiving this and other blog posts, please feel free to forward to those individuals.
If you are interested in bringing me to your organization for a refresh training or coming to a public training, I’d love to hear from you. Send me a comment or email at firstname.lastname@example.org.